RMA Support Request Form

Please complete the form below to request RMA support for your networking product. Our support team will review your request and contact you within [24-48] business hours.

    Your name

    Company Namess (if applicable):

    Email address

    Your Phone No

    Product Information

    Product Model:

    Serial Number:

    Date of Purchase:

    Issue Details

    Describe the Issue:

    Shipping Address for Return/Replacement

    Street Address:

    City:

    State/Province:

    Postal/ZIP Code:

    Country:

    RMA Terms and Conditions

    Products must have been purchased directly from Shiva Computer or an authorized reseller.

    RMA requests must be submitted within the warranty or return period, as specified at the time of purchase.

    The item must have a valid serial number and proof of purchase.

    Items must be in original condition, excluding damage covered under warranty.

    RMA timing Monday to Friday 10 AM to 1.30 PM & 5 PM to 9 PM