🛠️ RMA Support Request Form
Please complete the form below to request RMA support for your networking product. Our support team will review your request and contact you within [24-48] business hours.
Contact Information
RMA Terms and Conditions
Products must have been purchased directly from Shiva Computer or an authorized reseller.
RMA requests must be submitted within the warranty or return period, as specified at the time of purchase.
The item must have a valid serial number and proof of purchase.
Items must be in original condition, excluding damage covered under warranty.
RMA timing Monday to Friday 10 AM to 1.30 PM & 5 PM to 9 PM